Contacting us at TEXMAC

PARTS DEPARTMENT HOURS OF OPERATION
Mon. - Fri. 9:00 am  -  5:00 pm EST
 The cut off for orders is 3:30 P.M. EST ( UPS and FEDEX pick up at 4:00 P.M. EST. )

FOR QUESTIONS ON PARTS & ACCESSORIES AND TO PLACE AN ORDER
By Phone:  Call Toll-Free 877-335-5206  (Local) 704-394-0314
Michael Bessell: x548 (customer service)
     Mark Brown: x561 (customer service)
        Joli Blend: x572 (customer service)
  Doug Ritch: x559  (dept manager)		 Placing orders
We don't currently have online ordering.
Please contact us by phone, email or fax with your orders and any questions.

Email questions and orders to : parts@texmacusa.com
or
Contact TEXMAC Parts directly using the form below. 		 
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MACHINE SERVICE OPTIONS

Contacting for Barudan Hemming
& TMT ( Toray) Service
Robert Krause 877-335-5206 ext. 585
( rkrause@texmacusa.com )

Contacting for Takaya Service
Joe Benton 704-393-6587
( jbenton@texmacusa.com ) East Coast
Phong Nguyen 408-970-9171
( phong-nguyen@texmacusa.com ) West Coast

Contacting Happy Embroidery, Texmac SOLO
& Queenlight Tech Support: 
 HAPPY Machine Support 
(Mon-Fri 9am-5pm Eastern time)
By Phone:  Call Toll-Free 877-335-5206
(Local) 704-394-0314

Happy Service Manager: David Middleton x537
E-Mail : techinfo@texmacusa.com
Fax 704-392-1612
Happy Technician: Ricky Weize x580 (Spanish)