Contacting us at TEXMAC

PARTS DEPARTMENT HOURS OF OPERATION : Mon. - Fri. 9:00 am  -  5:00 pm EST
 The cut off for orders is 3:30 p.m. EST ( UPS and FEDEX pick up at 4:00 p.m. EST. )

FOR QUESTIONS ON PARTS & ACCESSORIES AND TO PLACE AN ORDER
Email questions and orders to : parts@texmacusa.com
Contact Information:
Contact Information: toll free: 1-855-373-6929
(customer service)
Michael Bessell: 704-393-6548
     Mark Brown: 704-393-6561
         Joli Blend: 704-393-6572
(dept manager)
  Doug Ritch: 704-393-6559
or
Contact TEXMAC Parts directly using the form below.

Placing orders

 We don't currently have online ordering.
Please contact us by phone, email or fax with your orders and any questions.

Email questions and orders to : parts@texmacusa.com

 

MACHINE SERVICE DEPT. OPTIONS

Contacting Happy Embroidery,
TEXMAC SOLO,
& Queenlight Tech Support: 
 HAPPY Machine Support 
(Mon-Fri 9am-5pm Eastern time)

Happy Service Help Desk: 704-393-6537
 704-393-6580 (for Spanish)
E-Mail : techinfo@texmacusa.com

Fax 704-392-1612

Contacting for Barudan Hemming & TMT ( Toray) Service
Robert Krause 704-393-6585
( rkrause@texmacusa.com )

Contacting for Takaya Service
Joe Benton 704-393-6587
( jbenton@texmacusa.com ) East Coast
Phong Nguyen 408-970-9171
( phong-nguyen@texmacusa.com ) West Coast

 

Contact Form

First Name:*
Last Name:*
Company:
Tel:
Fax:
Email:*
Address:
City:
State:
Zip:
Country:
Comments:*

* are 
required fields