If you need a specific manual contact us and we can ask Sando:

By Phone:  Call Toll-Free 877-335-5206
Michael Bessell: x548  (embroidery machine specialist)
Mark Brown: x561 (customer service)
Joli Blend: x572 (customer service)
Doug Ritch: x559 (parts manager)

(If lines are busy, leave contact information with your message to help ensure a quicker callback!) 

Email questions and orders to : parts@texmacusa.com